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Why is my lg wireless phone creating lots of problem?

I have this LG octane since May. Only issue I had was microphone problem. If I have this phone on my right ear the person I’m on the phone with can hardly hear me. And the other problem that I am facing with this phone is, when I’m about to send a text message, it always restarts and it happens whenever I try to add a smilie to the text. So guys, how can I fix this problem?

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