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How can I fix Verizon env3?

Hey all something went wrong with my Verizon env3, anytime I hit any button it will either, turn completely white, or fade to white. I noticed the buttons still work because if I open the phone and I had somehow from the front screen got to a new message screen; it will open it up when I open the phone. So I want to know what could have caused this and how can I fix it?

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