Verizon customer service from cell phone?

Yesterday, my Verizon cell phone got some problem regarding dialing any contact number. Here, I want to get information about the Verizon customer service from other cell phone. I have another cell phone with AT&T network and now I want to get solution from the customer care service. Can it be possible with the help of my other handset? If anybody of you people has tried this method, please help me to get my Verizon handset in good condition. If it is not possible, can I go to some web portals to avail the Verizon customer service? Thanks.

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