How can I resolve window live messenger problem in HTC snap mobile?

I have bought a HTC snap mobile recently but facing a big problem with its message settings and its messenger. Whenever somebody sends me message, my message tone continuously keeps on playing and until I don’t open message, it keeps on ringing. I have checked all the settings, they all are right. In window live messenger, after using it for four hours, it automatically get closed. Please provide me a solid solution to both of these problems.

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