From last few days there is something wrong with my Samsung cell phone like the minutes getting added onto my cell phone the company I am with can’t do it and i have tried and the company i am with can’t so how do i do it and the keypad is off is it suppose to be on and the pin is locked is it suppose to be on or off so what do i do to correct all of these problems? If anyone has ever faced a problem like this and have any solution for this then please help!