Whenever I tried to put the CD in the Drive, Windows Reads the CD but it then load a blank screen and in the title bar it says that ‘BlackBerry User Tools (Not Responding).’ Then it does nothing else. This will again occur if I run the exe from the CD. How can I fix problems that occur while loading Blackberry User tools CD on Vista operating system? I would really appreciate your useful information regarding this. I hope to hear real soon from you guys out there. Thanks.