Which is the most consumer freindly cellphone service?

Being in the college I am always busy talking to my friends for long hours. I am currently using Virgin mobile service in San Diego, California for the last one year but from couple of months I have gone through some bad experiences including frequent call drops and network problems. Apart from all this they have also ended up with faulty bills many times. So at last I have decided to take a break from Virgin and choose among other cell phone service available. I would like to hear from you about your experiences and also want you to suggest me the best cell phone service that could provide good service at affordable cost. I simply like to have a operator which could provide high end services on my mobile ranging from faster Internet to high quality video calls. I also want you guys to suggest me some good plans to make use of for large calling usage.

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