How can asurion Verizon insurance be insured for a new phone?

I recently bought a new phone and now I want to get it insured as I want to take a asurion Verizon insurance. Verizon is saying that I can not get it insure the insurance policy has to be done in 5 days the day I bought it. My phone is 15 days old. I don’t know if it makes any sense. So, can someone tell me what I have to do. Should I make a complain against them or is there any other way out. So, please suggest me as I am really getting very frustrated.

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